GENERAL

What is LES MILLS LIVE?

LES MILLS LIVE is the ultimate global training festival created by Les Mills and powered by adidas, where thousands of Instructors and fitness fans come together to participate in their favourite Les Mills programs. Masterclasses are led by the world’s most inspirational Program Directors and Presenters from around the globe.

What to expect?

Expect the usual suspects of any festival - the booming bass, the bright lights, the big energy, and the sweaty selfies.

What should I bring with me?

We recommend bringing the essentials: a change of clothes, a drink bottle, a sweat towel, and anything else you need to keep you in the zone. The rest, we've got covered. That includes all the equipment you could ever need for your sessions, and a secure bag drop area ready to store all your stuff.

When and where is it happening?

LES MILLS LIVE Riyadh is being held at The Arena Riyadh on November 30th, 2024. The first class starts at 9:15 AM and the last class ends at 9:15 PM.

Do you have to be a Les Mills instructor to attend?

Not at all. UNITED is a core value to Les Mills and adidas, so everyone is welcome.

How old do I have to be to attend?

While our workouts are designed for everyone, LES MILLS LIVE is only open to attendees who are 18 years of age or older.

Are kids allowed at Les Mills Live Riyadh?

No, kids will not be allowed at Les Mills Live Riyadh. This event is strictly for 18 years and above.

Can I join the event without booking in a workout session?

No. The only way to experience LES MILLS LIVE Riyadh is if you purchase tickets to one of the workouts.

Will I be filmed for marketing purposes?

Yes, all workout sessions in the Main Hall will be filmed or photographed for marketing purposes. However, there will be no filming in the Ladies Only workout area to ensure privacy.

Can I film at the event?

If you are sharing or taking videos during the workouts, please keep your clips to a maximum of 15 seconds (for music licensing reasons) and remember to use the hashtag #lesmillslive

Are there shower facilities on-site at LES MILLS LIVE Riyadh?

No, there are no shower facilities available onsite. However, there will be many restrooms inside and outside that can be used to freshen up before and after the workout.

Is there a place to store my bag at the venue?

You may take your phone, water bottle, and towel inside the workout area. Any bags or other personal belongings are strictly prohibited from entering the workout areas. You can use the onsite lockers to store your bags and personal belongings.

Can I take my personal belongings inside the workout area?

You may take your phone, water bottle, and towel inside the workout area. Any bags or other personal belongings are strictly prohibited from the entering the venue. You can use the onsite lockers to store your bags and personal belongings.

Do I get a discount as an instructor or club partner?

All our instructors and club partners are eligible for a discount. Please check your email address for the promo code shared. If you haven’t received a promo code, please email us at marketingimea@lesmills.com.

Is there a dress code?

You can wear whatever you're comfortable with as long as it follows the Public Decency Law in Saudi Arabia. Make sure to choose an outfit that suits the workout you'll be participating in. We will be providing lockers so you can even bring extra clothes as well. A special ladies' lounge will also be available for women to relax and unwind in a comfortable, private setting.

Will there be parking?

There is plenty of parking around The Arena as part of Granada Mall parking space, however, make sure you arrive 30 minutes before your workout session to ensure enough time to park, register, and get your wristbands. Parking is free of charge.

When do I need to line up to enter my workout session?

Doors will open 15 minutes before the session so please ensure that you're in the queue 15-20 minutes ahead of your session. No latecomers will be allowed in, and please note that no refunds will be provided in this situation.

Will there be a place to fill my waterbottle?

Yes, there will be a water station to fill up your waterbottle free of charge. Make sure to bring your reusable bottles to fill them up at anytime.

TICKETING

Where can I buy tickets?

You can buy tickets on Platinum List by visiting this URL https://lesmills.platinumlist.net/event/lesmills

Can I refund my ticket?

No, once the ticket is purchased, you cannot request a refund. If you would like to change your selected program(s), you can reach out to Platinumlist on their toll-free number - 920008640 - or via their WhatsApp customer service option that you can locate by logging on to the home page and clicking on the WhatsApp icon.

Can I change my classes after purchasing the ticket?

No, once you have purchased the ticket, the programs you have selected cannot be changed.

Can I transfer my ticket to someone?

No, to prevent scalping and reselling LES MILLS LIVE Riyadh tickets may only be used by the registered participant.

What if I can’t remember the workout sessions I booked?

The ticketing platform will send the confirmation details to your email address and your ticket details will also be available on the Platinum List website under your account.

I haven’t received ticket purchase confirmation, what do I do?

You can reach out to the Ticketing Platform – Platinum List - on their toll-free number - 920008640 - or via their WhatsApp customer service option that you can locate it by logging on to the home page and clicking on the WhatsApp icon.

What is included in my ticket?

Your ticket includes access to the workout that you paid for, access to The Playground, and outside facilities as well.

Will there be food and beverage options available?

Yes, there will be a dedicated food and beverage area that will have a variety of options available.

Can I buy tickets for friends?

No. Each attendee must purchase their own sessions to secure one admit per class, per person.

How many tickets can I buy?

You can buy tickets to attend as many workouts as you like, however, please note you can only purchase one ticket per workout.

What are the ticket categories?

There are 4 ticket categories that you can choose from,

1 sessionthis ticket category allows you to purchase 1 workout program.

3 sessionsthis ticket category allows you to purchase up to 3 workout programs.

5 sessionsthis ticket category allows you to purchase up to 5 workout programs.

VIP ticket – this ticket category allows you to purchase up to 5 workout programs. It also includes these add-ons,

  • (Exclusive) adidas Tour T-shirt
  • Access to the VIP adidas area
  • Dedicated VIP Registration tent
  • Skip the queue to enter the workout
  • Special swag bag
  • Souvenir lanyards
  • Free valet parking service

What will be included in the VIP ticket?

We created a Limited-Edition VIP passes to create the ultimate experience for fitness enthusiasts looking to take their Les Mills Live experience to the next level.

This ticket will give you access to up to 5 sessions.

  • (Exclusive) adidas Tour T-shirt
  • Access to the VIP adidas area
  • Dedicated VIP Registration tent
  • Skip the queue to enter the workout
  • Special swag bag
  • Souvenir lanyards
  • Free valet parking service

Make sure you select your t-shirt size when you're purchasing your ticket.

MAIN HALL & HER ZONE

Where will the workouts take place?

The workouts will take place in two main areas:

  • Main Hall: This area will host both mixed classes and ladies-only classes.
  • Her Zone (Ladies Only area): This space is exclusively for ladies-only classes.

You can check the agenda for more detailed information on the program schedule.

You can find all program information on this link: https://www.lesmills.com/ae/live/riyadh/

How many workouts can I attend?

You can buy tickets to attend as many workouts as you like throughout the event weekend. However, please note you can only purchase one ticket per workout.

What is the Ladies Only area, HER ZONE?

The Ladies Only area is a designated space where women can participate in ladies-only workouts, catering to those who prefer an all-female environment.

This area will be staffed entirely by women to help ensure participants feel at ease and self-assured. Each class can accommodate 80-100 women training at the same time.

The space will include a seating area, where women can sit and socialize with their friends before and after the workout.

Who can train in the Main workout area?

The Main workout area will have both mixed sessions and ladies-only sessions. The ladies-only area will have an all-female staff, from the ushers to the trainers to ensure that women feel comfortable and confident while working out.

Will the ladies only area be filmed for Marketing purposes?

The Ladies only area will not be filmed for marketing purposes, but the presenters will be photographed during sessions by a female photographer. Attendees will not be filmed or photographed in the ladies-only area.

HEALTH AND SAFETY

Is it safe to do the Les Mills workouts as a beginner?

Yes. All our workouts are catered to all fitness levels. Our presenting team with demonstrate different movement options for different levels. Make sure to follow the beginner option to avoid any injury.

What should I do if I hurt myself or feel unwell during a workout?

Find the nearest event organizer and ask for help. There will also be paramedics on-site and dedicated ambulances stationed outside to cater to anyone looking for medical assistance.

CODE OF CONDUCT

What is the code of conduct for this event?

Les Mills is dedicated to creating a safe, entertainment space, where behavior is respectful and allows everyone to fully participate in the LES MILLS LIVE experience.

All attendees must follow our code of conduct which has a zero-tolerance policy on written, verbal, or physical harassment or threats, unwanted touching, sexual suggestions, the use of derogatory or discriminatory language, gestures or actions intended to threaten or are sexually suggestive, and any form of racism, sexism or discrimination which may violate laws or cause personal offense to another.

Violation may result in the immediate removal of the individual from the event without a refund.

What if someone is making me feel uncomfortable?

Immediately find the nearest security personnel or event organizer to report the person or the incident. Providing personal safety is our number one priority.