WEAR AND CARE

The SMARTBAR™ & weight plates are designed for many years of use. We stand behind our materials and manufacturing and provide a 3-year warranty (from the date of purchase) for manufacturing faults caused by material or labour.

Proper care and maintenance of the SMARTBAR is required (like any other product) to ensure proper functionality. The following guidelines should prolong the life of your SMARTBAR and reduce wear or likelihood of injury. We are not responsible for any damage or injury due to misuse or the failure to properly assemble the SMARTBAR.

Download warranty info here.

The SMARTBAR should always be loaded and unloaded in the horizontal position. Do not place the SMARTBAR bar on its end vertically to load or unload weight plates.

TO LOAD

Rest the SMARTBAR horizontally on the floor. Slide the SMARTBAR weight plates into the gator head, ensuring that the weight plates lock securely into place. Load weight plates one by one up to a maximum of three weight plates (of any weight) on each side. Load weights from largest to smallest so that the heaviest weight sits on the inside of the gator (i.e. closest to where it attaches to the bar).

TO UNLOAD

To release a weight plate, lay the SMARTBAR bar horizontally on the floor. Pull the red handle towards the centre of the bar, then slide the weight plate off the bar. Where possible, we recommend pulling back on both sides of the red handle to help release the weight plates. Remove weights one by one.

A video showing this process can be found here.

Do not drop, throw, or drag the SMARTBAR or weight plates. Dragging the SMARTBAR across the floor can result in damage to the rubber ends of the SMARTBAR.

Though the SMARTBAR has been designed and tested to withstand typical use within a gym, we recommend it is treated with care to avoid damage. Excessive drops and rough handling can result in cosmetic damage, and could lead to internal damage to the weight plate locking mechanisms.

When using or handling your SMARTBAR equipment, do not bring it into contact with sharp or abrasive objects/materials. We recommend jewellery/rings are removed as they can scratch the bar. Rings can also be damaged by the knurling on the bar.

We do not recommend using SMARTBAR equipment outside (particularly on abrasive surfaces like rough concrete) or on non-standard gym/studio flooring. We recommend working out on a smooth, firm surface or using a fitness mat with a durable but soft surface e.g. the grey side of the Les Mills MBX Mat™.

Wiping the SMARTBAR bar with a soft cloth after using on carpet (or a household rug) will help to ensure fibres do not become caught in the gator (where the weight plates connect).

The maximum weight SMARTBAR is designed to hold is 45kg. Three (3) weight plates can clip in at once on each end, with the largest plates on the inside closest to the gator handle and smallest plates on the outside, ie maximum loading on each end is 22.5kg with multiple weight plate variations possible. High intensity, accelerated moves are considered extreme (eg GRIT STRENGTH accelerated clean & press). Loading above 45kg could result in a bent bar. Use under these conditions will fall outside our manufacturer warranty.

Store the SMARTBAR & weight plates indoors, keeping the equipment away from moisture or direct heat. Do not store in extreme temperatures (<-5 degrees Celsius; >50 degrees Celsius).

For storage in a club/facility, we recommend using the SMARTBAR Storage Rack, or hanging vertically on a wall rack. At home, we recommend storing the SMARTBAR horizontally on a solid, level surface, or on its end vertically.

Always ensure weight plates are removed from the bar for storage.

Do not leave the SMARTBAR bar (with or without weight plates attached) hanging over a SMARTSTEP™, or any other object where the weights or the end of the SMARTBAR are unsupported or hanging off the ground.

We recommend regularly cleaning the SMARTBAR using water and a mild soap or detergent. Apply the diluted soap/detergent solution to a soft (lint free) cloth and then apply to the barbell. When cleaning the gator heads, please ensure that the cleaning solution does not seep in between parts or into mechanisms. Please do not spray any cleaning solution directly onto the SMARTBAR. An excess of liquid in the gator heads can result in long term exposure to concentrated cleaning solution which can have an effect on the performance and safety of the SMARTBAR.

Using chemical cleaning products is not currently recommended – the variance of ingredients between different cleaners (and how each reacts to the materials and components in the equipment) means that there is not yet a simple answer to which chemical cleaner is safe to use – but we are working on finding an acceptable option.

Please remember our warranty covers cleaning as has been described above – SMARTBARs that are damaged due to other cleaning methods are not covered under our warranty.

The SMARTBAND™ is designed for years of use, however like any product that is produced from a soft material, it can deteriorate over time. We stand behind our materials and manufacturing and provide a 1-year warranty (from the date of purchase) for manufacturing faults caused by material or labour.

All resistance bands will show signs of wear due to the nature of use and the surfaces they interact with.

SMARTBANDs that show signs of surface wear (blisters, peeling or delamination) are considered to be within normal wear and tear and do not mean that the band will prematurely break.

Any SMARTBAND that breaks rips or otherwise fails due to a manufacturing defect will be covered by our warranty for a period of 1 year from the date of purchase. Normal wear and tear is not covered under this warranty.

A video showing use and care can be found here.

Download warranty info here.

Many exercises with the SMARTBAND require you to position the resistance band under your feet. Shoe technology is constantly evolving and shoes with an aggressive tread pattern, sharp edges or made from abrasive material are likely to cause damage to the band. You could consider training in bare feet (if appropriate for the particular exercise).

Avoid exercising on an abrasive surface, such as rough concrete (or carpet) as this could damage the surface of the resistance band during use. We recommend (if possible) working out on a smooth hard surface or using a fitness mat with a durable but soft surface e.g. the grey side of the Les Mills MBX Mat™.

The SMARTBAND has been designed to be stretched to a maximum length of 2.5 times its resting length. Stretching the SMARTBAND beyond its recommended extension can compromise the band’s soft material properties and may result in fine tears. Please ensure you use the handles when using your SMARTBAND. Not using the handles and shortening your grip, may result in the SMARTBAND exceeding its maximum length of extension. The leading cause of failures within resistance bands is when they have been over-stretched (over extended). If you are not able to achieve the resistance you require – (i.e. if you feel the need to shorten the SMARTBAND), we suggest using a stiffer band such as SMARTBAND Extreme, or using a small to medium hand-held weight plate in addition to the SMARTBAND.

Tying your SMARTBAND in a knot may cause it to rip or tear when performing a move. We do not recommend using a SMARTBAND with secondary objects (such as wrapping around a pole). Secondary objects can have sharp edges, abrasive surfaces or other features which can cause damage to the SMARTBAND. The SMARTBAND should never be wrapped or tied around an object where it is stretched over a fine edge. When a resistance band is stretched under these circumstances, these objects create a high level of point loading on the resistance band which can cause it to break, tear or otherwise prematurely fail.

The SMARTBAND is manufactured from a custom formulated TPE (thermoplastic elastomer) which gives the band the ability to stretch and then return to its original state. The SMARTBAND should be used and stored at room temperature to achieve the best results. Exposing the SMARTBAND to extreme temperatures and sunlight may affect the performance of the TPE and it may become brittle and is therefore prone to tearing. We recommend storing your SMARTBAND in a cool, dry area and out of direct sunlight.

Regularly clean the SMARTBAND by gently washing with water and a few drops of mild dish soap (if necessary) using a soft sponge. Do not use any other solvents, chemicals or other solutions to clean your SMARTBAND. Hang the SMARTBAND up to dry. Ensure the SMARTBAND is fully dry before use or storage. Do not use high heat to dry the SMARTBAND.

The SMARTSTEP^™ is designed and built to last. We stand behind our materials and manufacturing and provide a 2-year warranty (from the date of purchase) on all SMARTSTEP equipment for manufacturing faults caused by materials or labour.

Proper care and maintenance of the SMARTSTEP is required (like any other product) to ensure proper functionality. The following guidelines should prolong the life of your SMARTSTEP and reduce wear or likelihood of injury. We are not responsible for any damage or injury due to misuse or the failure to properly assemble the SMARTSTEP.

Download warranty info here.

Always make sure the risers are clicked into the deck to ensure a secure platform.

HORIZONTAL USE - A maximum of 6 risers may be used under the SMARTSTEP deck at each end. Follow the assembly instructions when attaching risers.

INCLINE USE - For all incline uses, one end of the deck must be resting on the floor. To use the SMARTSTEP on an incline, position one end of the deck on the floor, and the other correctly on the riser(s) by placing the recess of the deck on the rim of the top riser (see warranty document for visuals). Up to four risers may be stacked under one end of the deck for supine and prone bench incline work (lying on deck) to achieve a range of incline angles.

PROPULSIVE WORK (Springing off the deck) - We recommend limiting the incline to one riser high (a single riser under one side of the deck). Using more than one riser for propulsive work may lead to injury.

A video showing this process can be found here.

Do not drop, throw, or drag the SMARTSTEP deck or risers.

Do not drag the deck along the floor. We recommend carrying the SMARTSTEP deck and risers separately (not risers connected to deck). Hand holds are provided at both the ends and the sides of the deck. Risers can easily be carried over your arm.

To prevent damage to the top surface of the SMARTSTEP, we recommend checking the bottom of your footwear to ensure there are no stones or sharp objects embedded in the sole. Do not drop weights on top of the SMARTSTEP deck or risers.

When using or handling your SMARTSTEP equipment, do not bring it into contact with sharp or abrasive objects/materials.

We recommend working out on a smooth, hard, and level surface for stability and safety. We do not recommend placing a mat under any exercise platform as the mat could slip or slide when jumping on or off the step.

Avoid exercising outside or on an abrasive surface (such as rough concrete), as this could damage the rubber feet on the risers or scratch the base of the deck.

The SMARTSTEP was designed to withstand weights of up to 136kg/300lbs.

In a club, SMARTSTEP equipment should be stored as separate stacks:

• Stack the decks on top of one another – maximum recommended stack height of 21 decks;
• Stack the risers on top of one another on a solid, level surface – maximum recommended stack height of 32 risers.

At home, the deck and risers can be stored together or separately.

Keep the equipment stored away from moisture or direct heat. Do not store in extreme temperatures (<-5 degrees Celsius ; >50 degrees Celsius).

Regularly clean SMARTSTEP equipment by wiping down with a damp soft cloth using mild detergent (if necessary).

Please do not spray any cleaning solution directly onto the SMARTSTEP. An excess of liquid can result in long-term exposure to concentrated cleaning solution which could degrade or weaken materials/parts.

The MBX MAT^™ is designed and built to last. We stand behind our materials and manufacturing and provide a 1-year warranty (from the date of purchase) on all MBX MAT equipment for manufacturing faults caused by materials or labour.

Proper care and maintenance of the MBX MAT is required (like any other product) to ensure proper functionality. The following guidelines should prolong the life of your MBX MAT and reduce wear or likelihood of injury. We are not responsible for any damage or injury due to misuse or the failure to properly assemble the MBX MAT.

Download warranty info here.

We do not recommend using the MBX MAT outside (particularly on abrasive surfaces like rough concrete) or on non-standard gym/studio flooring. We recommend working out on a smooth, firm surface.

The MBX MAT is a dual-purpose fitness mat. The red side is designed for any style of yoga where shoes are not worn. Shoes must not be worn when using the red side of the MBX MAT due to the softness of the material. The grey side is designed for functional and high-impact exercise where shoes can be worn and has an anti-slip coating.

If you are wearing shoes, ensure they are clean and do not have any sharp items within the tread. If you are not wearing shoes, we recommend hands and feet are clean and free of moisturiser before use.

Keep the MBX MAT away from sharp items. Avoid wearing hard or sharp accessories such as metal buttons, rivets, zippers etc. that may cause damage. Do not load other items on top of the MBX MAT. This can result in indentations in the material that may be permanent.

The MBX MAT can be folded in half, red side facing inwards, to increase the comfort level, when exercising on your back, knees, or elbows.

Regularly clean the MBX MAT by gently washing with water and a few drops of mild dish soap using a soft sponge. Hang the MBX Mat to dry. Ensure the MBX MAT is fully dry before rolling or folding to store it. Do not use high heat to dry the MBX MAT.

Please do not spray any cleaning solution directly onto the MBX MAT. An excess of liquid can result in long-term exposure to concentrated cleaning solution which could degrade or weaken materials/parts.

With a new MBX MAT, you may notice a slight odour from the new materials when you remove from the packaging. Simply remove all packaging and lay flat or hang on a MBX MAT storage rack. The odour will naturally disappear. You can also use water and a few drops of mild dish soap to gently wash the MBX MAT if you prefer.

Avoid storing the MBX MAT in extreme temperatures and near sharp items. Each time you use the MBX Mat hang it until dry. Once dry, the MBX MAT can be left hanging on a MBX MAT storage rack, or be rolled or be stored flat. Do not put other items on top of the MBX MAT.

The Jordan Ignite Pump X Barbell Set is designed and built to last. We stand behind our materials and manufacturing and provide a 1-year warranty (from the date of purchase) on the Jordan Ignite Pump X Studio Barbell and Quick-lock collars and, a 2-year warranty (from the date of purchase) on the Jordan Ignite Pump X weight plate discs for manufacturing faults caused by materials or labour.

What is not covered:

• Damage from a product being misused or neglected.
• Normal wear and tear.
• Damage from products being used on inappropriate flooring
• Cosmetic damage to products- including but not limited to, chipping of the paint finish and issues with stickers, badges, and endcaps.
• Any damage resulting from throwing or dropping products that are not designed for this purpose (including Dumbbells, Barbells and Kettlebells).
• Loosening of multi-disc dumbbells, barbells and products which have moving parts such as Olympic Bars with bearings.
• Damage from products being stored on racks (not sourced from Jordan Fitness).
• Damage resulting in incorrect chemicals and cleaning products on products including Liquid Chalk, High Salt and bleach content cleaning solutions.
• Damage resulting from unsuitable conditions where applicable such as high humidity rooms, low ventilation and outside.

We advise products are to be cleaned with a non-acidic cleaner. Any cleaning solution should be sprayed onto a cloth before the products are wiped with it. We do not advise spraying products directly with any cleaning solutions. Ensure products are thoroughly dried after cleaning.

Damage resulting from incorrect chemicals and cleaning products on products including Liquid Chalk, High Salt and bleach content cleaning solutions will not be covered under warranty.

Store products away from direct sunlight and they should not be kept in damp/ humid environments.

Damage caused by storage in direct sunlight or damp/humid environments will not be covered under warranty